The Business Transformation Conference for BPM

BTOPEX: Business Process Management (BPM)

18th January, 2024

About BPM Event

Get ready for a transformative experience at BTOPEX: Business Process Management Live! This extraordinary event is set to be a game-changer in the world of business process management. Join us for a dynamic and enlightening journey into the realm of BPM where you’ll discover cutting-edge strategies, innovations, and best practices that are shaping the future of business operations.

BTOPEX is not just a conference; it’s an immersive experience that brings together top-tier professionals, thought leaders, and experts in the field of business process management. Whether you’re a seasoned BPM practitioner or just starting your BPM journey, this event is designed to cater to all levels of expertise.

See You at the Business Transformation and Operational Excellence Confex for Business Process Management (BPM) (#BTOPEX #BPM) in June 2023.

Navigating Business Process Management Challenges
in the Evolving Asia-Pacific Landscape

In the Asia-Pacific region, Business Process Management (BPM) is undergoing a significant transformation, driven by a convergence of factors that both challenge and open up new opportunities for businesses. The diverse economies and varying levels of development across the region have made it a critical hub for global trade and supply chain activities. As a result, organizations are increasingly recognizing the need for efficient BPM strategies to optimize their operations.

However, the Asia-Pacific BPM landscape is not without its challenges. Geopolitical factors, trade agreements, and shifting economic policies can exert a considerable influence on BPM practices within the region. These factors have led to a need for greater agility in BPM approaches, with organizations constantly adapting to evolving market conditions.

In summary, Business Process Management in the Asia-Pacific region is at a crucial juncture. While challenges persist in the form of geopolitical dynamics and economic shifts, the region’s commitment to digitalization and adaptability is shaping a promising future for BPM. Organizations that embrace innovative BPM practices and technologies are poised to thrive in this dynamic environment.

who should attend

Join us and be a part of a community that values learning, growth, and success. Register now and take the first step towards achieving your goals!

  • Global Transformation Leaders
  • CEOs, CTO, CPO, CSO & Business Owners
  • Global Heads, Heads of, EVPs, SVPs, VPs
  • Global Operational Excellence Leader
  • Lean Six Sigma Deployment Leaders
  • Process Improvement Leaders
  • Strategy Execution, Change Management
  • Data, AI, Analytics, and Automation leaders
  • Business Excellence and Transformation
  • Heads of Business Process Redesign
  • Heads of Innovation
  • Business Process Management Leaders
  • IT Managers
  • Hospital/Clinic Administrators
  • Process Managers

Some of Our Past Speakers

Our keynote speakers are renowned experts in their field, bringing a wealth of knowledge and experience to our event.

Want to speak at this event? Join Our Event’s Spotlight by Filling Out the Speaker Form Today!

Join us in creating an unforgettable experience for our attendees. Share your unique perspective, spark thought-provoking discussions, and connect with a vibrant community of like-minded individuals. Don’t miss this opportunity to shine – submit your speaker form today and let your voice be heard!

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Event Schedule

Please see below event schedule that outlines the timeline for the upcoming event. It includes information such as the start and end times of each session, the names of the presenters etc.

Welcome Remark

Opening Keynote Address
Enhancing Agility in the era of Complexity

  • Understanding the growing complexity within the BFSI industry and its impact on organizational agility
  • Exploring the concept of agility and its importance in navigating complexity in the BFSI sector
  • Examining the role of leadership in driving agility and managing complexity in the BFSI sector
  • Leveraging technology and digital transformation to enhance agility and manage complexity in the BFSI industry
  • Discussing future trends and emerging practices for enhancing agility in the BFSI industry

Panellists: Sunil Mundra, Principal Consultant- Advisory, Thoughtworks 

(Panel 1) Digital Transformation of Banking, Finance & Insurance services in Asia-Pacific landscape.
Panellists: Manu Rajan, Division Chief Executive Officer, Wing Cambodia and Dhiresh Rustogi, Group CIO, Unobank Inc and Kanishk Upadhyay, Executive Vice President at Techcombank
Moderator:  Sunil Mundra, Principal Consultant- Advisory, Thoughtworks


Networking Break

(Panel 3) Innovating New Directions with Gateways, Mobile Money, Digital Wallets & P2P Payments
Panellists: Pratyush Prasanna, SVP of Merchant Payments, GoTo Financial and Vivek Jain, Product & Partnerships – APAC, Stripe and Mahesh Narayan, Global Product Lead, Standard Chartered Bank
Moderator: Yvonne Szeto, Vice President, Commercial APAC, Worldpay from FIS

(Panel 4) Transforming the organization’s digital acquisition: Challenges and opportunities.
Panellists: Haysam Fahmy ,VP, Head of Marketing Services, EEMEA, Mastercard and David Song, Digital Assets & Innovation, Green Link Digital Bank and Kanishk Upadhyay, Executive Vice President at Techcombank

Lunch/Networking Break

Keynote Address

(Panel 5) Insurer-Insurtech Partnership: The Key to Scaling Up Digital Insurance
Panellists: K V Dipu, Senior President, Bajaj Allianz General Insurance Company and Cristiano Pizzocheri, Chief Strategy and Digital Officer at ERGO Insurance and Rico Bautista, President and CEO, Etiqa Life & General Assurance Philippines

Closing Remark (Day -1)

Opening Keynote Address

(Panel 1) Building Bridges for economic Integration: How Business Transformation & Operational Excellence is accelerating the economic integration
Panellists: Khwanchai Huailuk, Vice President of Digital Channel Management, GSB and Mehran Doulat, Managing Director, Senior Researcher & Consultant, Best Practice Improvement Resource (

(Panel 2) How Digital transformation in Non Banking Financial Companies (NBFC) is accelerating through FinTech?
Panellists: Shan Han, Co Founder & CEO, Zetl and Yusron Anas, Chief Information Officer, Home Credit Indonesia
Moderator: Ranmore VanDort, Senior Manager – Business Process Re-engineering, Seylan Bank

Networking Break

(Panel 3) How Data & AI are driving disruption across financial services
Panellists: Nishit Gupta, Partner, IBM iX ASEAN Leader, IBM Singapore and Amit Kurhekar, Head of Data and AI Solution Delivery, MoneyLion and Amith Rajan, Executive Vice President, Mashreq Bank

(Panel 4) How Cultural transformation & diversity shaping the business in the Digital world in APAC?
Panellists: Ranmore VanDort, Senior Manager – Business Process Re-engineering, Seylan Bank and Soumen De, Director/Senior Consultant, Kaizen institute

Lunch/ Networking Break

Keynote Session
Lean Six Sigma for Financial Sector Organizations

  • Introduction to Lean Six Sigma methodology and its benefits for financial sector organizations.
  • Discuss the key concepts of Six Sigma, including statistical analysis, process variation reduction, and data-driven decision-making. 
  • Illustrate how Lean Six Sigma can enhance operational efficiency, reduce costs, mitigate risks, and improve compliance in financial institutions. 
  • Discuss the importance of change management in implementing Lean Six Sigma initiatives within financial sector organizations, including strategies for engaging employees and managing resistance. 
  • Highlight the critical role of leadership in driving Lean Six Sigma initiatives, emphasizing the need for commitment, support, and creating a culture of continuous improvement.

Panellists: Pradeesh , The Lean Six Sigma Company Asia

Closing Remark (Day -2)

Opportunity Awaits: Join Us in Sponsoring this Exciting Event!

By partnering with us as a sponsor, you’ll not only align your name with innovation and excellence but also gain exclusive access to a range of benefits tailored to amplify your presence. From heightened brand visibility to networking with industry leaders, your association with this event is bound to open doors to exciting new horizons.

Eager to explore this incredible sponsorship opportunity? Schedule a call with our dedicated team to discuss how your involvement can take center stage. Simply click the button below to secure your spot on our sponsorship journey.

Sponsors & Partners

Some of our esteemed partners supporting the event

Event will be Live on Zoom Events Platform

For Registered users only

Choose a Ticket

Early Bird Offer expires on 30 November 2023

Standard Delegate

  • Access to the conference
  • Access to the exhibition area
  • Access to all Presentations
  • Unlimited Networking

Vendor Delegate

  • Access to the conference
  • Access to more features
  • Delegate list
  • Access to all presentations


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