The Business Transformation Conference for BFSI


June 8-9, 2023

Supported by:

The Association of Cloud and Mobile Computing Professionals (ACMCP)
Business Transformation Conference

The Event

Join top transformational leaders from Banking, Finance and Insurance as they share thought provoking discussions on best practices and challenges to optimise strategy, structures, capabilities and processes that transform organisations through people, process and new technology. Also, overcoming the challenges of transforming to a culture of inclusion and belonging.

See You at the Business Transformation and Operational Excellence Confex for BFSI (#BTOPEX #BFSI) in June 2023.

Why Digital Transformation Is Key To The Success Of BFSI In The APAC Region

The revolution sweeping through financial services has brought new purely digital players to the market and is driving massive change through traditional banks and other financial institutions. Across the globe, customers’ digital experience is reshaping traditional banking services and relationships, and the Asia Pacific region is leading this transformation. The APAC region is home to some of the world’s fastest-growing economies and has a rapidly expanding middle class. This has led to an increased demand for financial services, creating a robust BFSI sector.


The banking industry in the APAC region has witnessed significant growth in recent years, driven by factors such as rising disposable incomes, increased access to banking services, and the growth of e-commerce. Countries such as China, Japan, and India have some of the largest banking sectors in the region, with many local and international players operating in the market.


The finance sector in the APAC region is also expanding rapidly, driven by factors such as increasing investment in infrastructure, growing capital markets, and a rise in private equity and venture capital investments. Countries such as Singapore and Hong Kong are major financial hubs in the region, with many global financial institutions operating there.


The insurance industry in the APAC region is also growing rapidly, driven by factors such as increasing awareness about the need for insurance and rising disposable incomes. Countries such as China and Japan have some of the largest insurance markets in the region, with many local and international players operating in the market.

who should attend

Join us and be a part of a community that values learning, growth, and success. Register now and take the first step towards achieving your goals!

  • Global Transformation Leaders
  • CEOs, CTO, CPO, CSO & Business Owners
  • Global Heads, Heads of, EVPs, SVPs, VPs
  • Global Operational Excellence Leader
  • Lean Six Sigma Deployment Leaders
  • Process Improvement Leaders
  • Strategy Execution, Change Management
  • Data, AI, Analytics, and Automation leaders
  • Business Excellence and Transformation
  • Heads of Business Process Redesign
  • Heads of Innovation
  • Business Process Management Leaders
  • IT Managers
  • Hospital/Clinic Administrators
  • Process Managers

Some of Our Speakers

Our keynote speakers are renowned experts in their field, bringing a wealth of knowledge and experience to our event.

Don’t wait any longer! Register now

Our step-by-step process will ensure that you are registered in no time, with no hassle. Don’t miss out on this opportunity, register now and get started today!

Event Schedule

Please see below event schedule that outlines the timeline for the upcoming event. It includes information such as the start and end times of each session, the names of the presenters etc.

Welcome Remark

Opening Keynote Address
Enhancing Agility in the era of Complexity

  • Understanding the growing complexity within the BFSI industry and its impact on organizational agility
  • Exploring the concept of agility and its importance in navigating complexity in the BFSI sector
  • Examining the role of leadership in driving agility and managing complexity in the BFSI sector
  • Leveraging technology and digital transformation to enhance agility and manage complexity in the BFSI industry
  • Discussing future trends and emerging practices for enhancing agility in the BFSI industry

Panellists: Sunil Mundra, Principal Consultant- Advisory, Thoughtworks 

(Panel 1) Digital Transformation of Banking, Finance & Insurance services in Asia-Pacific landscape.
Panellists: Manu Rajan, Division Chief Executive Officer, Wing Cambodia and Dhiresh Rustogi, Group CIO, Unobank Inc and Kanishk Upadhyay, Executive Vice President at Techcombank
Moderator:  Sunil Mundra, Principal Consultant- Advisory, Thoughtworks


Networking Break

(Panel 3) Innovating New Directions with Gateways, Mobile Money, Digital Wallets & P2P Payments
Panellists: Pratyush Prasanna, SVP of Merchant Payments, GoTo Financial and Vivek Jain, Product & Partnerships – APAC, Stripe and Mahesh Narayan, Global Product Lead, Standard Chartered Bank
Moderator: Yvonne Szeto, Vice President, Commercial APAC, Worldpay from FIS

(Panel 4) Transforming the organization’s digital acquisition: Challenges and opportunities.
Panellists: Haysam Fahmy ,VP, Head of Marketing Services, EEMEA, Mastercard and David Song, Digital Assets & Innovation, Green Link Digital Bank and Kanishk Upadhyay, Executive Vice President at Techcombank

Lunch/Networking Break

Keynote Address

(Panel 5) Insurer-Insurtech Partnership: The Key to Scaling Up Digital Insurance
Panellists: K V Dipu, Senior President, Bajaj Allianz General Insurance Company and Cristiano Pizzocheri, Chief Strategy and Digital Officer at ERGO Insurance and Rico Bautista, President and CEO, Etiqa Life & General Assurance Philippines

Closing Remark (Day -1)

Opening Keynote Address

(Panel 1) Building Bridges for economic Integration: How Business Transformation & Operational Excellence is accelerating the economic integration
Panellists: Khwanchai Huailuk, Vice President of Digital Channel Management, GSB and Mehran Doulat, Managing Director, Senior Researcher & Consultant, Best Practice Improvement Resource (

(Panel 2) How Digital transformation in Non Banking Financial Companies (NBFC) is accelerating through FinTech?
Panellists: Shan Han, Co Founder & CEO, Zetl and Yusron Anas, Chief Information Officer, Home Credit Indonesia
Moderator: Ranmore VanDort, Senior Manager – Business Process Re-engineering, Seylan Bank

Networking Break

(Panel 3) How Data & AI are driving disruption across financial services
Panellists: Nishit Gupta, Partner, IBM iX ASEAN Leader, IBM Singapore and Amit Kurhekar, Head of Data and AI Solution Delivery, MoneyLion and Amith Rajan, Executive Vice President, Mashreq Bank

(Panel 4) How Cultural transformation & diversity shaping the business in the Digital world in APAC?
Panellists: Ranmore VanDort, Senior Manager – Business Process Re-engineering, Seylan Bank and Soumen De, Director/Senior Consultant, Kaizen institute

Lunch/ Networking Break

Keynote Session
Lean Six Sigma for Financial Sector Organizations

  • Introduction to Lean Six Sigma methodology and its benefits for financial sector organizations.
  • Discuss the key concepts of Six Sigma, including statistical analysis, process variation reduction, and data-driven decision-making. 
  • Illustrate how Lean Six Sigma can enhance operational efficiency, reduce costs, mitigate risks, and improve compliance in financial institutions. 
  • Discuss the importance of change management in implementing Lean Six Sigma initiatives within financial sector organizations, including strategies for engaging employees and managing resistance. 
  • Highlight the critical role of leadership in driving Lean Six Sigma initiatives, emphasizing the need for commitment, support, and creating a culture of continuous improvement.

Panellists: Pradeesh , The Lean Six Sigma Company Asia

Closing Remark (Day -2)

Sponsors & Partners

Some of our esteemed partners supporting the event

Event will be Live on Zoom Events Platform

For Registered users only

Choose a Ticket

Early Bird Offer expires on 30 April 2023

Standard Delegate

  • Access to the conference
  • Access to the exhibition area
  • Access to all Presentations
  • Unlimited Networking

Vendor Delegate

  • Access to the conference
  • Access to more features
  • Delegate list
  • Access to all presentations

Book Now


Insider Insights: Exclusive News and Updates from Our Team. If you would like to receive news and update, Subscribe to your newsletter now!!