Confexco does not provide refunds or returns for cancellations, and any fee due are payable in full. If you have to cancel your registration you can either send a substitute colleague in your place or claim a credit within the time frames before the conference. To send a substitute colleague, please send an email to firstname.lastname@example.org with the full contact details of the current attendee and conference they are registered for, and the full contact details of the substitute attendee, including their job title, telephone number and email address.
For cancellations received in writing more than ten (10) working days prior to the conference you will receive a 100% credit to be used at another Confexco conference for up to one year from the date of issue. For cancellations received less than ten (10) working days prior to the event no credits will be issued.
In the event that Confexco cancels an event, delegate payments at the date of cancellation will be credited to a future Confexco event. This credit will be available for up to one year from the date of issue.
In the event that Confexco postpones an event, delegate payments at the postponement date will be credited towards the rescheduled date. If the delegate is unable to attend the rescheduled event, the delegate will receive a 100% credit representing payments made towards a future Confexco event. This credit will be available for up to one year from the date of issue. No refunds will be available for cancellations or postponements.
Confexco is not responsible for any loss or damage as a result of a substitution, alteration, cancellation, or postponement of an event. Confexco shall assume no liability whatsoever if this event is altered, rescheduled, postponed or cancelled due to a fortuitous event, unforeseen occurrence or any other event that renders performance of this conference inadvisable, illegal, impracticable or impossible. For purposes of this clause, a fortuitous event shall include, but shall not be limited to: an Act of God; governmental restrictions and/or regulations; war or apparent act of war; terrorism or apparent act of terrorism; disaster; civil disorder, disturbance, and/or riots; curtailment, suspension, and/or restriction on transportation facilities/means of transportation; or any other emergency.
Please note that speakers and topics were confirmed at the time of publishing, however, circumstances beyond the control of the organisers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, Confexco reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be updated on our web page as soon as possible.